> ## Documentation Index
> Fetch the complete documentation index at: https://neuraltrust-92b43583-develop.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Organization settings

> Everything in Platform → Workspace → General: organization name, organization ID, leave organization, and delete organization — plus how org settings relate to users, SSO, and integrations.

# Organization settings

An **organization** is your NeuralTrust tenant: one place for members, roles, SSO, product access, and the products you run (TrustGate, TrustGuard, TrustTest, Telemetry).

**Organization settings** (sidebar label **General**) is the Workspace panel for the tenant’s identity and lifecycle — who the org is, how you identify it to support, how members leave, and how the Owner retires the tenant.

| Setting                 | What it controls                                                     |
| ----------------------- | -------------------------------------------------------------------- |
| **Organization name**   | Display name everywhere the product refers to “your organization”    |
| **Organization ID**     | Stable UUID for support, APIs, and cross-system references           |
| **Leave organization**  | Non-owners exit membership                                           |
| **Delete organization** | Owner permanently retires the tenant and all of its data plane links |

Membership, invitations, and the permission model live next door in **[User & Roles](/platform/users)**. Sign-in and directory lifecycle live under **[SSO Configuration](/platform/sso)**.

***

## Open Organization settings

1. Sign in to NeuralTrust.
2. Click the **gear** in the left sidebar.
3. Open **Platform settings**.
4. Under **Workspace**, select **General**.

| Detail        | Value                            |
| ------------- | -------------------------------- |
| Sidebar label | **General**                      |
| Panel title   | **Organization settings**        |
| Deep link     | `#settings=platform&tab=general` |

Anyone who can open Platform Settings can view this panel. Who can **change** each field is listed below.

***

## What counts as “org settings”

In the console, customer-facing organization administration spans a few surfaces. Use this map so you open the right panel:

| Concern                                                          | Where in the console                      | Docs                                     |
| ---------------------------------------------------------------- | ----------------------------------------- | ---------------------------------------- |
| Name, org ID, leave, delete                                      | **Workspace → General**                   | This page                                |
| Members, invites, roles, permissions, ownership, Break the Glass | **Identity & Access → User & Roles**      | [User & Roles](/platform/users)          |
| IdP, email domains, Enforce SSO                                  | **Identity & Access → SSO Configuration** | [SSO](/platform/sso)                     |
| SCIM token (Entra)                                               | SSO → manage **Microsoft Entra ID**       | [SCIM](/platform/scim)                   |
| Group → role pull sync (Entra / Google)                          | SSO → **User provisioning**               | [User provisioning](/platform/user-sync) |
| App hostname (CNAME)                                             | **Integrations → Custom Domain**          | [Custom Domain](/platform/custom-domain) |
| Audit trail for org changes                                      | Top bar **Telemetry → Logs**              | [Audit Logs](/platform/audit-logs)       |

<Note>
  **Models** and **Email** may appear under Integrations for some tenants; they are org-scoped integrations, not part of Workspace → General. Internal NeuralTrust-only admin queues (orgs waitlist, cross-org SSO domains, BTG admin) are not customer org settings.
</Note>

***

## Organization name

The **organization name** is the human-readable label for the tenant.

### Where it appears

* Organization switcher and shell chrome
* Invitation and some notification emails
* Billing and support context
* Confirmation prompts (for example delete organization)

### Rename

1. Open **Platform settings → General**.
2. Edit **Organization name**.
3. Save from the settings footer when the form shows unsaved changes.

|                          |                                                                               |
| ------------------------ | ----------------------------------------------------------------------------- |
| **Who can rename**       | **Owner**, or a legacy organization **Admin** team role                       |
| **Who cannot**           | Viewers and other members — read-only                                         |
| **What does not change** | **Organization ID**, SSO configs, SCIM tokens, API keys, product resource IDs |

Renames are visible to all members on the next load. No downtime and no need to reconfigure IdP apps solely because the display name changed.

<Note>
  The organization name is **not** your [Custom Domain](/platform/custom-domain). The name is a label; the custom domain is the hostname users type to reach the app.
</Note>

***

## Organization ID

**Organization ID** is a UUID assigned when the organization is created. It never changes for the life of the tenant.

| Property     | Detail                                                                |
| ------------ | --------------------------------------------------------------------- |
| Editable     | No (read-only)                                                        |
| Copy         | Use the copy control next to the field                                |
| Typical uses | Support tickets, tenant-scoped APIs, correlating logs and deployments |

When support or an integration asks for “team id” or “tenant id”, this is the value to send.

***

## Leave organization

Members who are **not** the Owner can leave the organization from General.

### Steps

1. Open **Platform settings → General**.
2. Choose **Leave organization**.
3. Confirm in the dialog.

### Effects

* Your membership ends **immediately**.
* Product access, open sessions, and invitations tied to this org end for you.
* Audit history already written keeps your email as the actor where applicable.
* You do **not** delete the organization or other members’ data.

### Rejoining

You can return only if:

* Someone **invites** you again in [User & Roles](/platform/users), or
* Your IdP **re-provisions** you via [SCIM](/platform/scim) or [user provisioning](/platform/user-sync).

### Owners

**Owners cannot leave.** To exit:

1. [Transfer ownership](/platform/users#transfer-ownership) to another eligible member, **then** leave, or
2. [Delete the organization](#delete-organization) if the tenant should be retired entirely.

***

## Delete organization

Deleting the organization is **permanent**. Only the **Owner** can do it.

### What is removed

| Area     | Effect                                                                                     |
| -------- | ------------------------------------------------------------------------------------------ |
| Tenant   | Organization record and membership                                                         |
| Identity | Users and invitations **for this org**; SSO, SCIM, group mappings                          |
| Hosting  | Custom domain / vanity binding for this org                                                |
| Products | TrustGate, TrustGuard, TrustTest, Telemetry resources (use cases, SIEM integrations, etc.) |
| Evidence | Traffic logs, decisions, and in-product evidence for those products                        |
| Hybrid   | Control-plane **link** to your data plane is cleared                                       |

| What is **not** removed by NeuralTrust       |                                                                      |
| -------------------------------------------- | -------------------------------------------------------------------- |
| Data already forwarded to **your** SIEM      | Remains in your SIEM                                                 |
| Infrastructure in **your** cloud account     | You must de-provision AWS / GCP / Azure / cluster resources yourself |
| Your user account in **other** organizations | Unchanged                                                            |

### Steps

1. Open **Platform settings → General**.
2. Under the danger zone, choose **Delete organization**.
3. Type the **organization name** exactly to confirm.

<Warning>
  There is no restore and no soft-delete window. Recreating means a new organization ID and a full rebuild of SSO, users, integrations, and products.
</Warning>

### Before you delete (production checklist)

* Confirm retention of audit events you still need — export from [Telemetry → Logs](/platform/audit-logs) or rely on SIEM retention
* Rotate or revoke long-lived API keys and gateway/collector credentials
* Remove client integrations (browser extensions, MDM profiles, PAC URLs, agents)
* On hybrid, plan data-plane teardown in your cloud account **after** the org is deleted
* Notify stakeholders; transfer any shared runbooks that referenced this org ID

### Prefer not to delete?

| Goal                    | Do this instead                                                    |
| ----------------------- | ------------------------------------------------------------------ |
| Remove one person       | [User & Roles](/platform/users) → remove member                    |
| Change who is in charge | Transfer ownership                                                 |
| Lock sign-in to the IdP | [SSO](/platform/sso) + [Break the Glass](/platform/break-glass)    |
| Stop a product workload | Decommission gateways/collectors inside the product — keep the org |

***

## Permissions summary

| Action                     | Who                                          |
| -------------------------- | -------------------------------------------- |
| View Organization settings | Members who can open Platform Settings       |
| Rename organization        | Owner (or legacy org Admin)                  |
| Copy Organization ID       | Anyone who can open the panel                |
| Leave organization         | Any non-owner member                         |
| Delete organization        | **Owner only**                               |
| Manage members and roles   | [User & Roles](/platform/users) — IAM Admin+ |
| Configure SSO / domains    | [SSO](/platform/sso) — IAM Admin+            |

***

## Related organization topics

* **[User & Roles](/platform/users)** — full guide to members, invites, roles, product permissions, ownership, and Break the Glass
* **[SSO Configuration](/platform/sso)** — Entra, Google Workspace, OIDC, email domains, Enforce SSO
* **[Custom Domain](/platform/custom-domain)** — hostname for the app
* **[Audit Logs](/platform/audit-logs)** — `team.*` and membership events in Telemetry → Logs
* **[Platform overview](/platform/overview)** — map of all Platform Settings groups